RCT is committed to protecting the privacy and data of all its users. To further improve our security, we are making some updates to our systems that will change the way you log into the SmarTrack® web portal.
If you have not logged in since Monday, 23rd September 2019 (12:00pm AWST), you will need to follow the instructions below on how to reset your password and log into SmarTrack®.
Note: This security update will not affect your current subscriptions and alerts.
- A significant change is the removal of the 'username'. All users must now use their email address to sign in.
- Most importantly, all existing passwords are invalid after the update. You must first reset your password before attempting to log into SmarTrack®.
To help you, we have created an easy-to-follow set of instructions. Please follow the steps below: