The information age has transformed the workplace, allowing for data to be available instantaneously. However, it’s the relevant data that is key to building a successful business.
Technology company, RCT has a range of solutions designed to improve decision-making, accelerate innovation, enhance customer experience, and drive operational efficiency.
RCT’s Data & Information offering is extensive and comprehensive – spanning both the mining and industrial markets and with more than 20 years in the information realm, RCT has the experience and a range of solutions proven in these spaces.
“RCT can offer clients, near real-time relevant machine information and production statistics which is then later collated and available in a succinct report which can be made available to decision-makers,” said RCT’s Head of Product Management, Brendon Cullen.
All the company’s Data & Information solutions are interoperable, meaning they can work on any machine, regardless of make or model.
“This is another, a significant attribute that sets our solutions apart from others available in the market today,” he said.
“Being able to obtain information in areas that they can act on and make informed decisions about what they are seeing which can lead to cost reductions.”
The systems deliver key information about machines such as the percentage of time it has spent both idle and productive, battery voltage level, service schedule, critical output, engine monitoring and more.
“The feedback from clients has always been that they want more data, but they are sometimes unsure what exactly they need. RCT has refined what’s relevant and what they can act on,” said Mr Cullen.
The phrase ‘information is power’ is a widely used term. However, RCT believes its relevant information that empowers customers; which is why for the past 10 years, the company has been providing exactly that.
This information journey began in 2005 when RCT saw the opportunity to expand into a new market following feedback received from customers about the demand for information in the logistics market.
“There was definitely a gap in the market for a reliable package around third party hardware so RCT jumped at the chance to fill the niche,” said RCT’s Head of Product Management, Dave Holman.
RCT began by collecting forklift and logistics data using a third party hardware, however, it wasn’t long until the company were forced to design and manufacture something more suitable to the application and the SmarTrack® Fleet Management was created.
“It’s a rock-solid, effective, fit-for-purpose, easy to maintain, wed-based reporting system that delivers relevant fleet information in real-time to any device with internet access,” he said.
Managing industrial or logistics fleets can often be problematic as they generally comprise of a large, mixed fleet.
“An information system like SmarTrack® can provide information on machine utilisation, servicing, and damage,” said Mr Holman.
“SmarTrack® provides our customer with live, up-to-date information allowing them to effectively manage their fleet without leaving their desk.”
With more than 4,000 units in the field, RCT is the second largest supplier of information solutions to the industrial market. However, a worldwide distribution deal signed with a prominent German forklift manufacturer will see the company deliver significantly more in the near future.
On the back of SmarTrack®’s success in the information systems field RCT wanted to take this extensive experience in empowering its customers with the latest machine information and apply it to the mining industry.
“As the mining industry looked to increase efficiencies, the demand for relevant information grew so RCT set its sights on being able to deliver this data within the confines of an underground communications network.”
In response to this industry demand, RCT designed a solution which empowers the customer to make their business efficient; rather than just overload them with information.
This saw the deliverance of the EarthTrack® Fleet Management solution, specifically designed to meet the data management needs of the mining industry.
“The relevant data delivered to customers results in sites achieving KPI’s by targeting efficiencies of machines,” said Mr Holman.
“Agnostic across all machines, this cost-effective solution has no real limitation to what it can offer,” he added.
With more than 10 years’ experience in the information systems business, RCT is well-versed in providing clients with relevant information for its customers to get the most out of their fleets – regardless of what industry they are in.
