RCT has an excellent opportunity for an experienced and highly motivated Product Portfolio Manager - Data to join our dynamic Product Management team. The preferred location for this role is in Kewdale, Western Australia, however, remote locations will be considered.
As a Product Portfolio Manager - Data, you will be responsible for maximising commercial value from RCT’s automation and data product suite and increase growth for the product group across all markets globally. The Product Portfolio Manager - Data will have an understanding of the user experience and have the ability to investigate the market to obtain feedback firsthand.
The responsibilities of this role include, but are not limited to:
- Grow the business within the markets (success measured by revenue, new customers and new off-the-shelf product innovations).
- Develop product roadmaps, based on input from the Customers, Account/Business Development Managers, market research and existing capabilities within the business.
- Manage requests for any technical changes to products, in consultation with the Engineering department.
- Be the interface between Engineering and Product Managers.
- Monitor and analyse customer complaints (liaise with Customer Service and Sales for resolution of product issues internally).
- Monitor for trends and/or fault frequency rates and recommend solutions accordingly.
- Understand product requirements and develop new product ideas through Customer engagement.
- Make recommendations for product rationalisation.
To be considered for this role, you will ideally have:
- A background in electrical, electronics, mechanical or engineering.
- A minimum of 5 years’ experience in a similar role.
- A strong understanding of RCT products and their application.
- Proven track record with Customer Engagement and market requirements.
- Skills to produce timely, logically user centric product documentation.
- Proven success collaborating with development teams.
- Excellent verbal and written communication skills.
- Strong presentation and leadership skills.
- Exceptional attention to detail.
- Proven success collaborating with development teams.
- Exposure to ERP systems (Pronto and OnBase will be highly regarded).
If you would like to be considered for this position, please send your cover letter and resume to xxxxxxxxxx@xxx-xxxxxx.xxx